Returns & Exchanges
Returns
We ensure the quality of every product we sell before it is shipped to you. If your purchase does not meet your expectations, you may initiate a return or exchange within 30 days of receiving your order. To be eligible for a return, all products must be unwashed and unworn with the original tags in place. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@exousiafitness.com
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items are final sale
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@exousiafitness.com
Shipping
To return your product send us an email at support@exousiafitness.com.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
